Shipping policy



"WOW MART Beauty" product delivery method

If you choose the delivery method specified in the order, you accept and fully agree that the postal or courier company will handle all delivery matters. We are not responsible for the delivery process of the postal or courier company and their standard terms and conditions for the shipment.


  • All local orders of "WOW MART Beauty" products in Hong Kong will be delivered by SF Express. Usually 3-5 days to complete the delivery, except for remote areas.

  • Spend specified amount in "WOW MART Beauty", you can enjoy SF Express free shipping.

    HONG KONG: Free local delivery upon purchase of HK$500. (If the order is less than HK$500, customers will have to pay HK$45 shipping fee.)

    MACAU : Free Shipping to Macau order above HK$800. 

    TAIWAN : Free Shipping to Taiwan order above TWD$3,000. 

  • If the order is successfully paid and confirmed by us, we will usually ship the goods within 3-5 working days, and provide the tracking number of the waybill to the customer for inquiries. *(If you use bank transfer or online bank transfer, please provide the deposit slip or deposit screenshot for us to confirm the payment.)

  • Before ordering online, please ensure that the recipient's name, recipient's phone number and delivery address are correct. If the wrong information is provided, the delivery delay or the cost of third-party theft will be the customer's own responsibility.

  • If the payment is not made within 3 days, it will be regarded as abandoning the purchase and no further notice will be given, please forgive me.

  • If the goods go out or go out damaged, there is no return or exchange.

  • For any other enquiries, please contact our Customer Service Department at +(852) 3188 0635 or email, otherwise we will temporarily hold or suspend the processing of the order.

Last update date: April 2022